Customs Services

Rutherford is a long-standing and proud member of the Canadian Society of Customs Brokers (CSCB). We take the complexity out of trade – whether importing or exporting we make international trade efficient.

Within Canada and the United States are multiple border offices provide local customs expertise to help clear your shipments without delay. Our freight forwarding experts can facilitate trade anywhere with our affiliate world wide presence.

How We Work
  • 1.Multiple Locations

    15 offices across Canada and the United States of America (See Locations)

  • 2. Customer Service

    Personal involvement of service-focused senior, middle and branch management.

  • 3. Expertise

    Specialist / consultants coach clients on: tariff class issues, Free Trade agreements, valuations and audits. In-house seminars and tutorials included where required.

  • 4. Experience

    LVS Courier (mail order) specialists.

  • 5. Technology

    EDI-ready to receive, commercial documents for e-commerce and part number controlled tariff classifications.

Connectivity Services

Rutherford Global Website: Client can check the status of every shipment by their unique identification (ie. CCN / Reference Number). Importer knows what port and time the shipment cleared customs and will know when to expect input to inventory. Fillable customs forms available for our clients or their suppliers are on-line. Contact information for all our office across Canada.

E-Billing: Receive your invoicing from us via email as a PDF attachment of the invoice and B3 (if applicable).

EDI Trade Data Exchange: To speed up the processing of your information for Customs Release provide us with your data electronically via EDI and we can process the information quickly and efficiently.

Automatic Meat Inspection Notifications (must be part of the RNS Program): As part of the above program you will be notified if your meat shipment requires CFIA inspection at its destination.

RNS Email Notifications: Receive automatic email notification to the email address of your choice when your shipment is Customs Released.

Client Support Website: A secure website that allows clients to login and download Recap, B3, or Duty & Tax Summary information in the form or a Microsoft Excel file or an Adobe PDF file.

EDI Billing: Receive our invoicing information via EDI to your system for processing and invoice payment.

Consolidated Billing: Consolidate our invoices into a weekly, bi-weekly or monthly billing cycle, delivered electronically with a summary recap of the charges.

Emailing HST Statements: Any new client that is part of the HST Direct Program, receive a monthly statement via email with the total due to the Receiver General of Canada for HST.

Electronic Duty & Tax Summary: Our CLVS accounts receive an email with a Duty & Tax Summary for each transaction. A D&T summary would replace the standard B3 form.

Mobile Apps: Coming soon iOS and Android apps to assist in shipment tracking, company contacts, and to facilitate easy information exchange.